Business Builders Series - How Do You Define Customer Service?
Name:
Business Builders Series - How Do You Define Customer Service?
Date:
July 10, 2018
Time:
12:00 PM - 1:00 PM EDT
Registration:
Sorry, public registration for this event has been closed.
Event Description:
Business Builders Series 2018
Let's build your business together!
The 2018 Business Builders Series is your building block to success. Let's build your business together!
Building upon our last session and digging deeper into customer service, we present:
Michelle Gray, RN MN MEA-BC with Emory Healthcare.
Michelle is Director of Care Transformation at Emory Healthcare and was a staff RN in Cardiac Critical Care at Emory University Hospital for 30 years, nurse Unit Director of that unit for 7 years. In her current role Michelle she is responsible for the organizational culture and aspects of the EHC Care. Over lunch she will will present ~ Emory Health Care at Your Service!
- Defining Service in Health Care and OTHER industries
- Addressing Service Challenges
- Establishing Manager Accountability
- And more...